When Will I Receive My Order?
Current fulfillment times : We are currently not experiencing any operational or seasonal delays. We estimate 2-4 business days to fulfill and ship out your order.
Once you place your order, we will be processing it and sending it to be prepared at our warehouse within 12 business hours. When our warehouse receives your order, we estimate around 2-4 business days to fulfill your order! This includes the preparation of your packages and shipping labels. Once ready to go, our couriers will pick-up your order from our warehouse. At that time, you will receive your shipping information via email, which includes your tracking number and estimated delivery date provided by the courier! This will help you keep an eye out on your shipment and get a good understanding of when it should reach you! With this said, any outstanding issues beyond our control may cause an increase in shipping wait times.
The transit time may vary depending on the whereabouts you order will be shipped to. Please note that the only exception is our custom mattress, which can take 2-3 weeks to be processed as they are made to order.
Below you will find a list of transit times for the provinces and states that we ship to:
Canada Transit Times :
ON: 1-3 business days
MB, QC: 2-4 business days
BC: 5-6 business days
AB, SK, NB, PEI: 4-6 business days
NS, NL: 5-6 business days
YT, NT, NU: 7-9 business days
USA Transit Times :
North East: 2-4 business days
Central: 3-6 business days
South East: 3-6 business days
North West: 4-6 business days
South West: 5-7 business days
Alaska and Hawaii: 7-9 business days
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Holiday Guide
'Tis the season to plan ahead! To ensure that your packages have the best chance to lay in your hands before the holiday rush, we've marked our order-by dates to receive your order before December 22nd. These dates are your ticket to plan a smooth arrival of your items just in time for the festive celebrations. Don't miss out on securing your holiday essentials!
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Canada Transit Times : |
Order By: |
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ON: 1-3 business days |
Dec 19th |
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MB, QC: 2-4 business days |
Dec 18th |
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BC: 5-6 business days |
Dec 16th |
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AB, SK, NB, PEI: 4-6 business days |
Dec 17th |
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NS, NL: 5-6 business days |
Dec 16th |
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YT, NT, NU: 7-9 business days |
Dec 12th |
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USA Transit Times : |
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North East: 2-4 business days |
Dec 18th |
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Central: 3-6 business days |
Dec 17th |
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South East: 3-6 business days |
Dec 17th |
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North West: 4-6 business days |
Dec 16th |
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South West: 5-7 business days |
Dec 15th |
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Alaska and Hawaii: 7-9 business days |
Dec 11th |
Please note that while we provide estimated transit times for deliveries, unforeseen circumstances beyond our control may impact these estimations. As such, we do not guarantee specific delivery dates and times.